Terms of Service

Overview

This website is operated by Freska Beauty, located in Ontario, Canada. Throughout the site, the terms “we,” “us,” and “our” refer to Freska Beauty.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a purchase agreement in your jurisdiction.

You may not use our products or website for any unlawful or unauthorized purpose.

We reserve the right to refuse or cancel an order where permitted by applicable law, including in cases of suspected fraud, pricing errors, payment issues, product unavailability, or misuse of our website.

2. Beauty and Personal-Care Products

Our store may sell beauty, cosmetics, skincare, haircare, personal-care products, beauty accessories, and related products.

Customers are responsible for carefully reviewing product descriptions, ingredients, instructions, warnings, shades, sizes, and other product information before purchasing or using a product.

Individual results may vary.

Where appropriate, customers should conduct a patch test before using a new cosmetic, skincare, haircare, or personal-care product.

If you have known allergies or sensitivities, please review the ingredient information carefully before purchasing or using a product.

Our products and information are not intended to diagnose, treat, cure, or prevent any disease unless specifically authorized and stated in accordance with applicable law.

3. Product Information

We make reasonable efforts to display product descriptions, colours, images, ingredients, sizes, and other information as accurately as possible.

However, colours may appear differently depending on your screen or device.

Product packaging, appearance, ingredients, or manufacturer information may occasionally change. Customers should always review the information and warnings provided on the actual product before use.

4. Prices and Payments

Prices may be changed at any time without prior notice, subject to applicable law.

Applicable taxes, shipping charges, duties, customs fees, or other charges may be added where applicable and will be disclosed as required.

We reserve the right to correct genuine pricing or listing errors, subject to applicable consumer protection laws.

5. Orders

Submitting an order does not necessarily mean that we have accepted the order.

We may limit or cancel quantities purchased per person, household, or order where permitted by law.

If we cancel an order after payment has been successfully processed, we will provide the applicable refund.

Customers are responsible for providing accurate billing, shipping, and contact information.

6. Shipping and Delivery

Shipping and estimated delivery information is described in our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, subject to any rights you may have under applicable consumer protection laws.

Customers are responsible for providing a complete and accurate shipping address.

7. Returns and Refunds

Due to the hygienic and personal-use nature of many beauty and personal-care products, our products are generally final sale, as described in our Return & Refund Policy.

We do not normally accept returns, exchanges, or refunds for change of mind, personal preference, incorrect shade selection, scent preference, or similar reasons.

Damaged, defective, incorrect, or otherwise legally protected purchases will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

Nothing in these Terms removes or limits any rights that cannot legally be excluded.

8. Allergies, Reactions and Product Use

Customers must use products according to their instructions, warnings, and intended purpose.

Discontinue use and seek appropriate professional advice if you experience an unexpected or serious reaction.

To the extent permitted by law, we are not responsible for adverse reactions caused by allergies, sensitivities, improper use, failure to follow product instructions, or use inconsistent with product warnings.

Nothing in this section excludes liability that cannot legally be excluded.

9. Third-Party and Supplier Products

Some products available through our store may be manufactured, supplied, or fulfilled by third parties.

Product warranties or guarantees provided by manufacturers remain subject to their applicable terms.

We may also provide links to third-party websites. We are not responsible for third-party websites or their content.

10. Intellectual Property

All website content, including our store name, branding, logos, graphics, text, photographs, designs, and other original content, may not be copied, reproduced, distributed, or commercially used without permission, except where permitted by law.

Third-party trademarks and product images remain the property of their respective owners.

11. Prohibited Uses

You may not use our website:

• For unlawful purposes

• To violate intellectual-property rights

• To transmit malicious software

• To attempt unauthorized access to our website or systems

• To submit fraudulent orders or payment information

• To interfere with the operation or security of the website

We may suspend or terminate access for prohibited conduct.

12. Disclaimer

We make reasonable efforts to provide accurate website information, but website content is provided for general informational purposes.

Beauty, skincare, cosmetic, or personal-care information provided through our website should not be considered medical advice.

Always follow the manufacturer's directions and seek professional advice where appropriate.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Freska Beauty will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

Nothing in these Terms limits liability or consumer rights that cannot legally be excluded or limited.

14. Privacy

Your personal information is handled according to our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this website with the applicable effective date.

Your continued use of the website after changes take effect constitutes acceptance of the updated Terms to the extent permitted by law.

16. Governing Law

These Terms are governed by the applicable laws of Canada and the Province of Ontario, without limiting any mandatory consumer rights that may apply to customers in other jurisdictions.

17. Contact Information

Questions about these Terms of Service can be sent to:

Business Name: Freska Beauty
Email: beautyfreska@gmail.com
Phone: +1 437 872 1122
Business Address: Milton, Ontario, Canada